These guidelines are for law enforcement officers and government agencies who want to request information about Sober AF Dating ("Sober AF", "we", "us") accounts. They explain how we handle those requests and how we protect our members' privacy while doing so. They should be read together with our Privacy Policy and Terms of Service.
1. Who these guidelines are for
These guidelines are only for authorised law enforcement officers and government officials making requests in an official capacity. Members, their lawyers, or other private parties looking for information should not use this process — see Information for members below.
2. Legal process we require
We disclose member information only in line with applicable law and our Terms of Service. In general:
- Basic subscriber information (for example, the phone number or email address linked to an account and the date it was created) requires a valid subpoena, court order or equivalent legal process.
- Non-content records (for example, login IP addresses or usage logs) require a court order or equivalent legal process.
- Content (for example, messages, photos or voice notes) requires a search warrant issued under the appropriate procedures, or equivalent legal process.
We may refuse or push back on requests that are too broad, unclear, or not legally valid. We do not give law enforcement direct access to our systems.
3. How to submit a request
Send requests by email from an official government or agency email address to support@soberafdating.com, with the subject line "Law Enforcement Request". Attach the legal process as a PDF. We do not accept requests from free email services (for example, Gmail or Outlook.com) unless they are verified through other means.
Sending a request by email is only for convenience. It does not waive any objection we may have, including objections to jurisdiction or proper service.
4. What a request must include
- the name of the issuing agency, and the requesting officer's name, badge or ID number, official email address and phone number;
- the account's identifying details — the phone number or email address linked to the account, plus the member's display name if known;
- the specific information requested and the relevant date range — requests should be narrow and specific;
- the legal authority for the request, with a copy of the signed legal process; and
- a response deadline, with a reason if it is urgent.
A display name or photo alone is usually not enough to identify an account reliably.
5. Emergency requests
If there is an emergency involving an imminent risk of death or serious physical injury, we may share information without legal process when we believe in good faith that it is necessary. Email support@soberafdating.com with the subject line "EMERGENCY Law Enforcement Request", and include:
- the nature of the emergency and who is at risk;
- why the risk is imminent and why normal legal process would be too slow; and
- the specific information needed to deal with the emergency.
If someone is in immediate danger, contact your local emergency services first.
6. Information we may hold
What we hold depends on how the member used the Service and on our retention periods described in the Privacy Policy. Depending on the account, it may include:
- account details — phone number, email address, or Google / Apple sign-in identifier, and the account creation date;
- profile information and photos the member has posted;
- messages, voice notes and other content sent through the Service, if not already deleted;
- device information, IP addresses and usage logs; and
- location data, limited to what the member allowed while using the app.
Some information is held by our partners instead of us. Payment card details are handled by Apple, Google and Stripe, and identity-verification documents are processed by Yoti. Requests for that information should go to the provider directly. Once an account or content has been deleted under our retention policy, we may no longer have it.
7. Preservation requests
While you get formal legal process, we will keep a one-time snapshot of the records for a specific account for 90 days after receiving an official preservation request (for example, under 18 U.S.C. § 2703(f)). You can ask once to extend this for another 90 days. Preservation requests must include the same identifying details as a full request.
8. Notice to members
Our policy is to tell members before we share their information, so they have a chance to challenge the request. We will not tell them if the law forbids it (for example, under a valid non-disclosure order), in an emergency, or if telling them would be pointless or could put someone at risk. If a non-disclosure order is needed, it must come with the request.
9. International requests
Requests from outside the United States may need to go through a Mutual Legal Assistance Treaty (MLAT), letters rogatory, or another recognised international process. For genuine emergencies, we will consider requests from any country using the emergency process above.
10. Child safety
The Service is strictly for adults aged 18 and over. We have zero tolerance for child sexual exploitation. We remove such content and report apparent child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC), as the law requires. See our Child Safety Standards.
11. Information for members
If you are a member and want a copy of your own data, see "Your rights & choices" in our Privacy Policy. If you feel unsafe because of another member, report them in the app and contact your local police. Officers can then make a request to us under these guidelines.
12. Contact us
Law enforcement requests: support@soberafdating.com. We may update these guidelines from time to time. The "Last updated" date above shows when they were last revised.